Shipping Agency Service

We ensure you have the right person(s) handling your shipment and cargo.
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Dot Global Shipping Agency Service takes care of all the regular routine tasks of a shipping company quickly and efficiently.  We ensure that essential supplies, crew transfers, customs documentation, and waste declarations are all arranged with the port authorities without delay.

By leveraging cutting-edge technology, we are able to provide updates and reports on activities at the destination port so that our customers have real-time information available to them while goods are in transit.

With a team of experienced professionals, we have you covered whether you are looking for a port agent, a liner agent, own agency service or any form of customized shipping agency service.

Through our shipping agency service, clients get to enjoy peace of mind with their shipment and cargo as we:


  • Ensure a berth for the incoming ship
  • Arrange for the pilot and the tugs if necessary
  • Draw up the documents for the customs and harbour services
  • Arrange for the necessary ship fresh water / provisions
  • Arrange for the necessary doctor for the crew for any medical assistance
  • Arrange for storage bunkers if these are needed
  • Arrange for necessary repairs
  • Convey instructions to and from the ship owner
  • Organize the supply, transport and the handling of the goods
  • Organize the necessary contacts with the stevedores
  • Collect freights, cargoes
  • Contact shippers and the receivers of the goods


In the case of damage to cargo or the ship, we also makes the necessary arrangements (at the request of the ship’s master or owner) with the insurance company, and for nautical inspections and the services of experts or surveyors, etc.